Order Notification And Confirmation Policy
All orders that include a valid e-mail address will be sent an order confirmation of price (including shipping and taxes) by email, within one business day. This is usually followed by a shipping notification when the item is shipped. For most orders, the shipping notification includes ship date, carrier and tracking number (if applicable).
Not responsibility to sell mispriced products or services. Your receipt of an electronic or other form of order notification or confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Miehzla shall have the right to refuse or cancel any orders placed for products and/or services listed at an incorrect price, rebate or refund, or containing any other incorrect information or typographical errors or if shipping charges were miscalculated, Miehzla shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Miehzla shall issue a credit to your credit card account in the amount of the charge.
Changing your order
Once your order is placed, we can only make changes to it before it enters our processing system. This is usually occurs within one hour of placing an order. If a change to an order is needed, please contact customer service immediately and we will try our best to accommodate your request.
Canceling your order
You may be able to cancel your order before it is released to the warehouse for processing. However, once an order is released to the warehouse for processing, it can no longer be canceled. Normally this occurs within 24 hours, but at times it can take into effect sooner. If a cancellation is needed, please contact customer service immediately and we will try our best to accommodate your request.
"FREE SHIPPING" ONLY applies to select products and will only be shipped via Ground within the contiguous US ONLY. Alaska, Hawaii, APO, and PO Box will not apply for FREE SHIPPING. Alaska and Hawaii must be shipped Air or USPS. PO Box and APO must ship via USPS and additional charges might apply.
Shipping to a Diffferent Address
You can keep multiple addresses in your account so that you can ship packages to your home, to work, or to someone else. If you are purchasing a gift for someone, you can send it directly to the recipient. Our packaging slips do not display any price information and make it easy for gift recipients to return their items if necessary. We do not require an RMA to return any merchandise back to us.
We usually ship within two business days depending upon the number of orders we are processing, occasionally an item may be on back order and might take 3-4 business days. If item needs to be shipped via Truck, additional processing time is required. Please contact us for delivery times. If item is a special order item or large item, additional processing time might be required. Freight Insurance is included on all orders at our cost.
We offer these shipping methods for most items:
· USPS Delivery (4 to 14 Business Days)
· Ground (2 to 6 Business Days)
· 3-Day (3 business days)
· Standard Delivery (7 to 14 Business Days)
Keep in mind that shipping times do not include processing time and generally takes two business days to process. We may use air or ground shipping as necessary to get your order to you within the promised timeframe.
Shipping delays caused beyond the shipper (UPS, DHL, Federal Express, USPS, etc.) including, but not limited to, the following: the unavailability or refusal of a person to accept delivery of the shipment; acts of God; Public authorities acting with actual or apparent authority on the premises; acts or omissions of customs or similar authorities; riots, strikes, or other labor disputes; civil commotions, disruptions in air or ground transportation networks such as weather phenomena; and natural disasters, shall not be our responsibility. Please contact the shipping company directly. The shipping company does not provide refund for shipping for the above cases, and nor can we (for shipping charges) if your package does not get delivered.
Due to varying item availability and warehouse locations, your items may be shipped separately when you place an order for multiple items. We will not charge you extra for split shipments.
Address:Room 2804, Building 3, Zone C, Fubang Xueyuan, No. 56, Lane 1956, Xuenan Street, Xialin Street, Chengxiang District, Putian City, Fujian Province
Name:Flatfish (Putian) Network Technology Co., Ltd